Do you charge by the hour or a flat rate?

Commercial cleaning services are typically estimated at a flat rate, which depends on the specific scope of work required. For whole projects, such as move out cleans, we estimate the time it will take and provide a range to allow for flexibility. Our hourly rate starts at $100 per hour for a team of 2 professionals.

Do you have insurance?

Yes we carry $2,000,000 of commercial liability insurance as well as WCB coverage for your peace of mind.

Do I need to provide anything for the cleaning?

No you do not need to provide anything for the cleaning. We will supply all of our own cleaning products and equipment. If you would prefer us use a particular product that you already have just let us know and we can accommodate that.

What methods of payment do you accept?

Currently we accept Visa, Mastercard, and American Express, and E-Transfers. Upon invoicing, there will be a link to pay via credit card through our invoicing software or instructions on where to send E-Transfers.

What are the key differences between deep cleaning and hygiene cleaning?

Deep cleaning involves a thorough and comprehensive cleaning of all surfaces, including hard-to-reach areas. Most commonly deep cleaning is needed for a one time service such as a move in/out clean. Hygiene cleaning focuses on removing germs, bacteria and build up in spaces where health and safety are at risk. Hygiene cleaning is more intensive and time-consuming, often requiring multiple visits.

Do you do biohazard cleaning?

At this moment we can help with cleaning of mouse infestations, bug infestations, and the mess left behind from pets. We do not offer cleaning of medical bio-waste or crime scene cleaning. If this is something you are looking for we may be able to help point you in the right direction with some other reputable companies in the Edmonton area.

Are you professional organizers?

We wouldn’t call ourselves professional organizers but we are definitely professional cleaners with a knack for organizing. We will work with you to help remove/arrange your items so that your space can be cleaned completely. Sometimes our clients require an extra set of hands and we’re happy to provide the assistance.

What is “walk through” or “in home consultation”?

When we book a walk through with a business, we are visiting quickly to take a look at what kind of space it is and to ask/answer questions pertaining to their cleaning needs. We need to see the space before giving an accurate estimate. An “in home consultation” is similar as we meet with the occupant of the home to discuss and show us what needs to be done. The advantage of these free in person estimates are that you get to meet us and we get to see your space in advance to create a “game plan”. Our consultations are short, sweet and easy to book.